Okbajje Privacy Policy — Your data is our responsibility

When you create an account or use our services on okbajje, we collect certain necessary information. This data is used solely to provide you with a better experience.

The information we collect falls into two broad categories — what you provide directly, and what is generated automatically as you use the platform.

Okbajje uses your information only for legitimate, necessary purposes. We never use your data for anything unnecessary or unethical.

• To create an account and verify your identity
• To process deposits, withdrawals, and other financial transactions
• To prevent fraud, money laundering, and illegal activity
• To handle customer support and resolve complaints
• To personalize your gaming experience based on your preferences
• To monitor responsible gaming and provide support
• To meet legal obligations and regulatory requirements
• To improve platform services and security

With your consent, we may notify you about new bonuses, promotions, or platform updates. You are always free to opt out of such marketing communications at any time.

Your information is stored on secure servers that meet international standards. The servers are under round-the-clock security monitoring and undergo regular security audits.

The retention period depends on the type of data and applicable legal requirements:

• Account data: retained for a minimum of 5 years after account closure
• Financial transaction records: up to 7 years as required by law
• Gaming logs: 90 days to 1 year
• Customer support conversations: up to 2 years
• Technical logs (IP, device): up to 6 months

Okbajje takes great care when sharing your personal information with third parties. Data is shared only in specific circumstances and under strict conditions.

Limited circumstances in which data may be shared:

• Payment Providers: Only the data strictly necessary for processing transactions
• Identity Verification Services: For the KYC process
• Law enforcement agencies: Under court order or legal obligation
• Regulatory Authority: To comply with licensing requirements
• Fraud Prevention Services: For detecting illegal activity

In these cases, we share only the minimum information strictly necessary for the stated purpose. All third-party partners are required to comply with our privacy standards.

Okbajje uses cookies on its website and app. Cookies are small text files stored on your device that help our site function more effectively.

Types of cookies we use:

• Essential cookies: Login sessions and security tokens — the site cannot function without these
• Functional Cookies: Remembers your preferred language, theme, and settings
• Analytics Cookies: To understand which sections of the site are used most
• Security Cookies: To detect fraudulent activity and unusual login attempts

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some features of the site from functioning properly.

Okbajje believes every member should have full control over their own data. To that end, we provide you with the following rights:

• Right to Access: You can find out what information we hold about you
• Right to Rectification: You can request correction of inaccurate or outdated information
• Right to Erasure: You can request deletion of your data under certain conditions
• Right to Restrict Processing: You can request that we stop using your data for specific purposes
• Right to Portability: You can export your data in a convenient format
• Right to object: You can object to the processing of certain types of your data

Please note that due to legal obligations or ongoing investigations, it may not always be possible to delete or stop processing certain data.

Okbajje has implemented state-of-the-art technical and organizational measures to protect your data. Our security framework is continuously improved.

• All data transfers are secured with 256-bit TLS/SSL encryption
• Data is stored on servers in encrypted form
• Two-Factor Authentication (2FA) support
• Round-the-clock network monitoring and detection of unusual activity
• Regular third-party security audits and penetration testing
• Regular staff training on privacy and data security
• Data access is restricted to authorized staff on a need-to-know basis

In the event of a security breach, we will notify affected members and, where required, the relevant regulatory authorities as quickly as possible. If you notice any suspicious activity, please contact our support team immediately.

Okbajje strictly does not collect or process information from anyone under 18. This is a core part of our privacy policy and responsible gaming commitment.

Age verification is in place at the time of registration. If we become aware that a minor has created an account:

• Account will be closed immediately
• All collected data will be deleted
• All transactions will be cancelled
• A parent or guardian will be notified where applicable

A message to parents — please be vigilant to ensure your child does not use okbajje or any similar platform. If you have concerns, contact us.

Okbajje may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, technological developments, or improvements to our services.

• For significant changes, notifications will be sent via email or through the platform
• The date of any changes will be noted at the top of the page as "Last Updated"
• Continued use of the platform after a new policy is published will be considered acceptance of the updated policy
• For major changes, you may be given the opportunity to provide explicit consent in advance

We recommend visiting this page regularly to stay up to date with the latest Privacy Policy. Previous versions can be made available upon request.

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated support team. We take every message seriously.

• Email: [email protected]
• Responses are typically provided within 24 to 48 hours
• Privacy-related requests are resolved within a maximum of 30 days

If you believe we have not handled your information properly and have not received a satisfactory resolution from us, you have the right to file a complaint with the relevant authority.